On-Call Cleanup / Bulky Item Collection Program

For your convenience — up to three times in any 12 month period, residents of single-family homes may schedule a free on-call cleanup.*

This is your chance to have us remove:

  • One appliance (stove, refrigerator, etc) OR e-waste item (computer monitor, fax machine, etc)
  • One furniture item weighing less than 150 lbs. (mattress, box spring, sofa, table, or bed frame).
  • And up to 3-cubic yards of garbage.

See guidelines listed below.

Ready to schedule your free On-Call Cleanup? Contact us today via phone at 925-449-7300. On-Call Cleanup Service must be arranged in advance and will occur on customer’s regularly scheduled service day.

*Note that to be considered eligible for this service, your account must be current and payment must have been made for at least one quarter of service. The 12 month period is rolling and begins when your first Cleanup occurs.

For a safe and successful clean up, please follow these guidelines:
  • Make sure materials are out in the street and against the curb by 6am on your scheduled cleanup day. Items should be placed out at least 3-feet away from your carts. (Important: Please DO NOT place items on the sidewalk or your driveway).
  • Set out appliance OR one e-waste item. Commonly disposed of appliances are stoves, refrigerators, dishwashers, microwaves, washers, dryers, and hot water heaters. Common e-waste items include computer monitors, fax machines, printers, DVD players, VCRs, and televisions.
  • Setout one furniture item weighing less than 150 lbs. Examples include one of the following: mattress, box spring, sofa, table, or bed frame.
  • Remove or tape shut the doors on a refrigerator or freezer.
  • Place up to 3 cubic yards (no larger than 9 feet long, 3 feet wide, and 3 feet high) of contained waste items in one pile.
  • Contain, box or bundle multiple/small/loose items. Please contain glass items.
  • Bundle and tie yard trimmings and wood waste. Cut pieces that are more than 5 feet in length.


Please NO:
– Liquids
– Single items over 75 lbs (excluding appliances and the one allowed furniture item)

– Loose unbundled/uncontained materials
– Items exceeding 5 feet in length
– Construction and demolition debris
– Dirt, rock, brick, or cement
– Automotive batteries or fluids
– Hazardous or infectious waste – pesticides, fertilizers, medical waste, items containing oil, gas, or Freon (excluding the one allowed appliance)
– Treated wood waste (wood that has been treated with chemical preservatives) is considered HAZARDOUS WASTE and is not accepted.


Hazardous Waste Has Its Place

Please call the Alameda County Household Hazardous Waste line at 1-800-606-6606 or visit StopWaste.org/hhw for information on proper disposal of hazardous items like paint, car batteries, fluorescent bulbs, toxic cleaners, treated wood waste, poisons and sharps.



Have extra?

Have you used your 3 cleanups for the year and still have e-waste and/or appliances you don’t want? You can arrange for a special collection using our Bulky Item Collection Program —fees apply.

Check our service menu for applicable charges and access your account or contact us for pricing and to schedule an appointment.


Other Options to Consider:
  • Mattresses and box springs can also be taken to a free drop-off location. Visit ByeByeMattress.com for more information.
  • Our Reuse Network offers free pickup and delivery service for large items that are still in good condition. For more information, or to list/claim an item, access your account.
  • Visit Re:source – Alameda County’s Online Guide for Reuse, Repair, and Recycling.
  • Donate directly to a charitable organization such as:


And even more options…
  • List on Freecycle.
  • Sell at a local consignment shop.
  • Post for sale on Craigslist.
  • List for sale in your local paper.
  • Have a garage sale.

Click here to download and print out this information.